Product Feedback

Product reviews, user feedback, and feature requests from Hacker News

Latest Discussions

Product Feedback8m ago

Bitwarden issue reporting and responsiveness

The conversation discusses a Reddit post where a user claims Bitwarden ignored some reported issues for four years. Another participant clarifies that the reported issue was dismissed by Bitwarden as 'working as intended,' explaining why it was not addressed. This highlights the importance of clear communication and user feedback management in software development.

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🔗 Password managers less secure than promised

Product Feedback13d ago

GitHub core features issues and Copilot glitches

Users express frustration with GitHub core offerings such as GH Actions and GitHub Copilot. One user highlights a persistent issue with GH Actions unresolved for nearly a year, impacting their continued usage. Another user reports misleading notifications about GitHub Copilot limits despite not using the service, causing confusion and perceived pressure to pay. These insights suggest GitHub should prioritize stabilizing and clearly communicating about its core functionalities and services to improve user experience and trust.

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🔗 GitHub Agentic Workflows

Product Feedback7d ago

App feature requests and usage issues

The user queries about enabling the 'Always on Top' feature and suggests additional functionality like importing bookmarks from other browsers and cloud syncing via WebDAV. The developer responds explaining the current limitation of the 'Always on Top' feature with 'attachment mode' and confirms plans to support importing bookmarks from major browsers like Chrome and Firefox, indicating ongoing development and responsiveness to user feedback.

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🔗 Show HN: Arcmark – macOS bookmark manager that attaches to browser as sidebar

Product Feedback11d ago

User Feedback on Network App Features

The user provides detailed feedback on interface migration issues, distracting notifications, and the desire for expanded WiFi mesh information. The developer responds promptly, addressing a fix for interface migration, offering a setting to reduce distractions, and confirming forthcoming enhancements to WiFi data display. This exchange highlights the importance of responsive updates and user-configurable options to improve usability.

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🔗 Show HN: I built a macOS tool for network engineers – it's called NetViews

Experience Report9d ago

Customer Support Challenges

The thread highlights frustrations with customer support responses that rely too heavily on procedural adherence rather than addressing specific issues. It emphasizes the limitations of following strict ITIL protocols and the challenges faced by support staff who lack empowerment or expertise to solve problems beyond the predefined flowcharts. The mention of 'xkcd806' suggests a need for compatibility with real-world user behavior and error handling.

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🔗 Major European Payment Processor Can't Send RFC-Compliant Email

General Discussion3d ago

Tailscale monetization and user experience

The thread discusses how Tailscale generates revenue, noting the free usage limit of three users before payment is required. It also touches on user concerns about potential service reliability ('rug pull') and experiences with rate limiting during multiple simultaneous SSH connections. Users seeking alternative open-source solutions indicate interest in both product sustainability and performance.

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🔗 Tailscale Peer Relays is now generally available